Tecknodreams Software Consulting Pvt. Ltd, based in Bangalore having market reach across all regions of INDIA has successfully selling its product called SapphireIMS IT Service Management Solutions with 100 customer mark and growing and adding new customers every quarter.
SapphireIMS is an enterprise-grade IT Service Management System that
delivers end-to-end IT Service Management functionality through a
modular and seamlessly integrated package and includes Service Desk,
Asset Lifecycle Management, Business Service Monitoring and Service
Automation. SapphireIMS helps organizations align their IT service
management delivery with their organizational process and helps them to
continuously monitor and improve their IT services delivery.
With the success stories of customer satisfaction and interest shown towards our products in service desk, asset management and business service monitoring (IT Service Management ) Tecknodreams is reaching out to middle east, other Asian countries and Europe.
Tecknodreams is committed to work towards enabling the customer in managing their IT resources and helping them to have greater customer satisfaction.
For more details about the product, you can visit to www.sapphireims.com
Sapphire IMS 4.0 passed the PinkVERIFY™ assessment and as such, the tool has been officially certified as ITIL® compatible by Pink Elephant, the world’s leading IT Service Management education and consulting provider. A Pink Elephant IT Management Consultant assessed and confirmed compatibility of Sapphire IMS 4.0 in three ITIL V3 processes. The PinkVERIFY logo is the stamp of approval issued by Pink Elephant for Service Management tools that meet the minimum functional criteria for the ITIL process.
ReplyDeleteDuring the process of customer interaction we come across many queries regarding the customization. One such query is
ReplyDelete"Does Tecknodreams provides the customization for this IT Service Management platform ?"
Answer is YES
We understand that as the customer's organization evolves, there will always be continual improvements in the processes. We can undertake any changes to the implementation as part of the professional services.